Join The Terraboost Team as a Telemarketing Manager – Lead, Inspire, and Drive Results!

Are you a dynamic leader with a passion for motivating teams and optimizing performance? Do you have a proven track record in telemarketing and dialing technology? If so, we want YOU to lead our growing team and help local businesses thrive through exciting wellness initiatives!

Competitive salary of $70,000 plus performance bonuses can bring your total compensation to as much as $100,000 annually. This is a position in our Naperville, IL office.

About the Role: As a Telemarketing Manager, you’ll play a crucial role in shaping the success of our telemarketing team. You’ll lead, coach, and inspire a group of telemarketers who are booking meetings for an innovative advertising solution where local businesses sponsor wellness initiatives at their neighborhood stores. Your goal? To drive results, foster a positive work culture, and continuously enhance performance through strategic coaching, technology, and innovative processes.

What You’ll Do:

• Lead & Motivate: Bring high energy to the team, fostering confidence and resilience to thrive in a challenging yet rewarding environment.
• Coach & Develop: Provide hands-on coaching on call scripts, communication strategies, and best practices to ensure continuous improvement and success.
• Dialer Management: Optimize dialer systems for maximum performance and efficiency while staying on the cutting edge of new technology.
• Track Performance: Set and monitor KPIs, identifying opportunities for improvement and making quick decisions to maintain top-tier performance.
• Script Optimization: Work with existing scripts, tailoring them based on team strengths and feedback for optimal effectiveness.
• Recruitment & HR: Manage the hiring process, ensuring the right talent is onboarded, and make HR decisions to maintain a high-performing team.
• Innovate: Continuously seek creative ways to improve processes, technology, and team performance.
• Floor Management: Provide real-time feedback by actively listening to calls and offering coaching to enhance performance.

What You’ll Bring to the Table:

• Proven Leadership: 3+ years of managing telemarketing teams with a track record of exceeding KPIs and driving results.
• Expertise in Dialer Systems: You know the ins and outs of dialer technology and how to optimize it for productivity and performance.
• Coaching & Development: A natural mentor, you’re skilled at motivating and developing people to achieve their best.
• Tech-Savvy: You’re comfortable with managing telemarketing tools and technology, always looking for ways to improve.
• Recruitment & HR: You know how to build a winning team, making quick and effective HR decisions.
• Creative Thinking: You’re open to evolving strategies, from scripting to processes, to keep the team performing at its peak.

Why Join Us?

• Incredible Opportunity: Be part of an exciting, innovative company that’s changing the way local businesses connect with their communities.
• Supportive Culture: We foster a fun, engaging environment where teamwork, creativity, and growth are at the heart of everything we do.
• Competitive Compensation: We offer a competitive salary and benefits package, plus performance-based incentives.
• Make an Impact: Your leadership will directly contribute to the success of the team and the businesses we support.

Ready to Lead the Charge? If you’re a high-energy leader with a passion for coaching, technology, and performance optimization, we’d love to hear from you! Apply today and take the next step in your career with a company that values innovation, teamwork, and results.

Let’s create something amazing together—apply now to become our next Telemarketing Manager!

Benefits:

Terraboost Media has a robust benefits package for our full-time employees! We offer Medical Insurance, Dental Insurance, Vision Insurance, Employer Paid and Voluntary Life Insurance, Voluntary Short- and Long-Term Disability Programs, Health Savings Account (HSA with employer contribution), Flexible Spending Account (FSA), and Employee Assistance Program (EAP). Terraboost also has (4) voluntary programs: Accident Insurance, Critical Illness Insurance, Legal Insurance, and Pet Insurance!! We also provide paid vacation and holidays, including a floating holiday that allows our employees to celebrate the holiday of their choice.

Equal Employment Opportunity Policy: Terraboost prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Terraboost conforms to the spirit as well as to the letter of all applicable laws and regulations.

Americans with Disabilities Act Policy: Terraboost Media will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the Company.

To learn more, please visit us at www.terraboost.biz.